XBTFX is dedicated to providing the highest level of customer support possible. We’re always here to answer questions, resolve issues and ensure you get the most out of your account.
Today we have launched our support ticket system https://desk.xbtfx.io/ . Simply go to the desk, enter your email, select the department and send us your message. Users can submit and track tickets within the desk without accessing email. Have no concern if you select the wrong department, our staff will still respond as soon as possible and route your request to the correct department if needed.
Stay tuned, in January 2020 we plan to incorporate the desk within our user account interface , my.xbtfx.io , where the process will be seamless. If you have any questions, please don't hesitate to contact us at email@example.com or... wait for it... you can go to https://desk.xbtfx.io/ and send us a message 😉
Happy trading and warm regards,
This post has been prepared by XBTFX.
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